To use Exa (Formerly Metaphor) integration in Ayudo, add the Exa (Formerly Metaphor) node to your workflow. Authenticate using an API key available in Exa's settings. You can create support tickets from Exa events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Exa (Formerly Metaphor) data in support conversations.

You'll need an API key from Exa (Formerly Metaphor) found in the API settings section. Ensure you have permissions to access customer data, events, and integration settings. Admin access may be required for full setup. Ensure your credentials have access to data retrieval and event triggers for full support automation capabilities.

Yes! Exa (Formerly Metaphor) works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Exa event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Exa events, syncing customer data between Exa and support tools, triggering AI agent responses based on Exa activities, sending proactive support messages via voice/text agents, and updating Exa records after support conversations. Each use case streamlines support operations, improving response times and customer satisfaction.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams since you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Exa automation cost-effective as your support volume scales, ensuring scalability for your support team.