Zoho Projects

Integrate Zoho Projects with 2800+ apps and services

Supercharge your Zoho Projects support workflows with Ayudo's AI-powered agents. Connect to Slack, Zendesk, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses tailored to your support needs.

Explore Triggers and Actions

New Bug
Trigger new event when a new bug is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/bugs-api.html#alink1)
New Log Time
Trigger new event when a log time is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/log-time.html#alink1)
New Milestone
Trigger new event when a new milestone is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/milestones-api.html#alink1)
New Project
Trigger new event when a new project is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/projects-api.html#alink1)
New Task List
Trigger new event when a task list is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/tasklists-api.html#alink1)
New Task
Trigger new event when a new task is created. [See the docs here](https://www.zoho.com/projects/help/rest-api/tasks-api.html#alink1)
Add Log Time
Add Time for a General Log. Adds the time log to other tasks. [See the docs here](https://www.zoho.com/projects/help/rest-api/log-time.html#alink11)
Create Bug
Creates a bug. [See the docs here](https://www.zoho.com/projects/help/rest-api/bugs-api.html#alink3)
Create Milestone
Creates a milestone. [See the docs here](https://www.zoho.com/projects/help/rest-api/milestones-api.html#alink3)
Create Task List
Creates a task list. [See the docs here](https://www.zoho.com/projects/help/rest-api/tasklists-api.html#alink2)
Create Project
Creates a project. [See the docs here](https://www.zoho.com/projects/help/rest-api/projects-api.html#alink5)
Create Task
Creates a task. [See the docs here](https://www.zoho.com/projects/help/rest-api/tasks-api.html#alink4)
Find Project
Lists the modules across the portal based on the search term. The API returns both active and archived projects for the users having admin privileges. [See the docs here](https://www.zoho.com/projects/help/rest-api/search-api.html#alink1)
Update Project
Updates a project. [See the docs here](https://www.zoho.com/projects/help/rest-api/projects-api.html#alink6)
Upload File
Add a document. [See the docs here](https://www.zoho.com/projects/help/rest-api/documents-api.html#alink3)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Projects

Zoho Projects is a vital project management tool for customer support teams, enhancing service delivery and streamlining communication workflows.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho Projects integration in Ayudo?

To use Zoho Projects integration in Ayudo, add the Zoho Projects node to your workflow. Authenticate using your API credentials. You can create support tickets from Zoho Projects events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Projects data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Projects with Ayudo?

To integrate Zoho Projects with Ayudo, you'll need an API key, obtainable from Zoho Projects's settings under API access. Ensure you have permissions to create, read, and update project data. Admin access is recommended. Ensure your credentials have access to project and task resources for full support automation capabilities.

Can I combine Zoho Projects with other apps in Ayudo workflows?

Yes! Zoho Projects works seamlessly with Zendesk, Intercom, Slack, and Gmail in Ayudo workflows. For example, when a high-value Zoho Projects event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

What are some common use cases for Zoho Projects integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho Projects events, syncing customer data between Zoho Projects and support tools, triggering AI agent responses based on Zoho Projects activities, sending proactive support messages via voice/text agents, and updating Zoho Projects records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoho Projects?

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zoho Projects automation cost-effective as your support volume scales.

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