To use MoDeck integration in Ayudo, add the MoDeck node to your workflow. Authenticate using your MoDeck API key. You can create support tickets from MoDeck events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle MoDeck data in support conversations.

Yes, you need an API key from MoDeck, obtainable in MoDeck's settings under 'API Access'. Required permissions include access to create and manage video templates. Admin access may be necessary to set permissions. Ensure your credentials have access to video templates and customer data for full support automation capabilities.

Yes! MoDeck works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value MoDeck event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and customer satisfaction.

Common use cases include auto-creating support tickets from MoDeck events, syncing customer data between MoDeck and support tools, triggering AI agent responses based on MoDeck activities, sending proactive support messages via voice/text agents, and updating MoDeck records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making MoDeck automation cost-effective as your support volume scales.