Supercharge your Mural support workflows with Ayudo's AI-powered agents. Connect seamlessly to Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Mural's visual platform enhances collaboration, crucial for efficient support operations, enabling seamless customer communication and service delivery.
To use Mural integration in Ayudo, add the Mural node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Mural events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mural data in support conversations.
You'll need OAuth credentials found in Mural's settings. Ensure permissions for creating events, accessing customer data, and sending notifications. Admin access may be required. Ensure your credentials have access to event and data resources for full support automation capabilities.
Yes! Mural works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Mural event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support processes efficiently.
Common support workflows include auto-creating support tickets from Mural events, syncing customer data between Mural and support tools, triggering AI agent responses based on Mural activities, sending proactive support messages via voice/text agents, and updating Mural records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Mural automation cost-effective as your support volume scales.
