Supercharge your Mx Toolbox support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Gmail, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
Mx Toolbox provides essential DNS and email tools for customer support teams, streamlining troubleshooting and enhancing service delivery.
To use Mx Toolbox integration in Ayudo, add the Mx Toolbox node to your workflow. Authenticate using an API key, available in your Mx Toolbox account settings. You can create support tickets from Mx Toolbox events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Mx Toolbox data in support conversations.
Yes, you need an API key to integrate Mx Toolbox with Ayudo. This can be found in your Mx Toolbox account settings under API access. Ensure your key has permissions for DNS lookup, email diagnostics, and health monitoring. Admin access may be required for setup. Ensure your credentials have access to DNS and email data for full support automation capabilities.
Yes! Mx Toolbox works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Mx Toolbox event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations by connecting critical tools.
Common use cases include auto-creating support tickets from Mx Toolbox events, syncing customer data between Mx Toolbox and support tools, triggering AI agent responses based on Mx Toolbox activities, sending proactive support messages via voice/text agents, and updating Mx Toolbox records after support conversations. Each use case is designed to streamline support workflows and improve response times.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Mx Toolbox automation cost-effective as your support volume scales.
