Supercharge your Namely support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses.
Namely provides HR, payroll, and talent management tools, streamlining support operations and enhancing customer communication.
To use Namely integration in Ayudo, add the Namely node to your workflow and authenticate using API credentials. You can create support tickets from Namely events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Namely data in support conversations.
You'll need an API key from Namely, which can be found in the API settings of your Namely account. Ensure your account has permissions to access HR records, payroll data, and talent management resources. Admin access may be required. Ensure your credentials have access to employee records for full support automation capabilities.
Yes! Namely works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Namely event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This ensures a cohesive support workflow.
Common use cases include auto-creating support tickets from Namely events, syncing customer data between Namely and support tools, triggering AI agent responses based on Namely activities, sending proactive support messages via voice/text agents, and updating Namely records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Namely automation cost-effective as your support volume scales.
