Supercharge your Workboard support workflows with Ayudo's AI-powered agents. Integrate seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations. Deliver instant responses and elevate support efficiency.
Workboard is an Enterprise Results Platform vital for customer support teams to streamline service delivery and enhance communication.
To use Workboard integration in Ayudo, add the Workboard node to your workflow. Authenticate using an API key. You can create support tickets from Workboard events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Workboard data in support conversations.
Yes, you need an API key from Workboard. Find it in Workboard's settings under API access. Ensure you have permissions for event creation, data access, and notifications. Admin access may be required. Ensure your credentials have access to support data for full automation capabilities.
Yes! Workboard works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Workboard event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows keep your support operations efficient and responsive.
Common use cases include auto-creating support tickets from Workboard events, syncing customer data between Workboard and support tools, triggering AI agent responses based on Workboard activities, sending proactive support messages via voice/text agents, and updating Workboard records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Workboard automation cost-effective as your support volume scales.
