Workday

Integrate Workday with 2800+ apps and services

Supercharge your Workday support workflows with Ayudo's AI-powered agents. Connect to Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Worker Created
Trigger new event for each new worker created in Workday. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/get-/workers)
Change Business Title
Change the business title of a worker. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/post-/workers/-ID-/businessTitleChanges)
Create Job Change
Create a job change for a worker. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/post-/workers/-ID-/jobChanges)
Get Worker
Get a worker. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/get-/workers/-ID-)
List Organization Types
List organization types. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/organizationTypes)
List Supervisory Organizations
List supervisory organizations. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/get-/supervisoryOrganizations)
List Worker Payslips
List the payslips for a worker. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/get-/workers/-ID-/paySlips)
Search Workers
Retrieve a list of workers based on a search query. [See the documentation](https://community.workday.com/sites/default/files/file-hosting/restapi/#common/v1/get-/workers)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Workday

Workday is a crucial platform for managing people and financial data, empowering support teams to enhance customer communication and service delivery.

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Workday

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Workday integration in Ayudo?

To use Workday integration in Ayudo, add the Workday node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Workday events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Workday data in support conversations.

Do I need any special permissions or API keys to integrate Workday with Ayudo?

You'll need OAuth credentials found in Workday's settings. Ensure you have permissions for customer data access, event management, and integration settings. Admin access may be required. Ensure your credentials have access to HR and financial data for full support automation capabilities.

Can I combine Workday with other apps in Ayudo workflows?

Yes! Workday works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Workday event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations, ensuring timely and efficient customer service.

What are some common use cases for Workday integrations with Ayudo?

Common use cases include auto-creating support tickets from Workday events, syncing customer data between Workday and support tools, triggering AI agent responses based on Workday activities, sending proactive support messages via voice/text agents, and updating Workday records after support conversations.

How does Ayudo's pricing model benefit me when integrating Workday?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Workday automation cost-effective as your support volume scales.

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