To use Trainual integration in Ayudo, add the Trainual node to your workflow. Authenticate using your Trainual API key. You can create support tickets from Trainual events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Trainual data in support conversations.

You'll need a Trainual API key found in the settings under 'API Access'. Ensure permissions for creating events, accessing user data, and updating records are granted. Admin access may be required to manage these settings. Ensure your credentials have access to support-related resources for full support automation capabilities.

Yes! Trainual works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Trainual event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows optimize support operations, ensuring timely and efficient customer service.

Common use cases include auto-creating support tickets from Trainual events, syncing customer data between Trainual and support tools, triggering AI agent responses based on Trainual activities, sending proactive support messages via voice/text agents, and updating Trainual records after support conversations. These actions streamline support workflows, enhancing efficiency and customer satisfaction.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Trainual automation cost-effective as your support volume scales, ensuring seamless scalability.