Supercharge your ncScale support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
ncScale enhances support teams by ensuring app reliability and security, crucial for seamless customer service and effective communication.
To use ncScale integration in Ayudo, add the ncScale node to your workflow. Authenticate using an API key found in ncScale's settings. You can create support tickets from ncScale events, sync customer data, trigger AI agent conversations, and send automated responses. Once connected, your AI agents can automatically handle ncScale data in support conversations.
You'll need an API key available in ncScale's settings. Ensure permissions for event access, data sync, and support ticket creation are enabled. Admin access might be required for initial setup. Ensure your credentials have access to customer data and support event logs for full support automation capabilities.
Yes! ncScale works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value ncScale event occurs → create a Zendesk ticket → notify team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance customer support operations.
Common use cases include auto-creating support tickets from ncScale events, syncing customer data between ncScale and support tools, triggering AI agent responses based on ncScale activities, sending proactive support messages via voice/text agents, and updating ncScale records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making ncScale automation cost-effective as your support volume scales.
