Supercharge your OneDesk support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.
OneDesk combines helpdesk and project management functionalities, streamlining support operations and enhancing customer communication.
To use OneDesk integration in Ayudo, add the OneDesk node to your workflow. Authenticate using an API key found in OneDesk settings. You can create support tickets from OneDesk events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle OneDesk data in support conversations.
You'll need an API key from OneDesk's settings, which requires admin access. Ensure permissions include access to customer data and ticket management for full support automation capabilities. Ensure your credentials have access to project and ticket resources.
Yes! OneDesk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. Example: When a high-value OneDesk event occurs → create Zendesk ticket → notify team via Slack → have AI agent reach out proactively. These workflows streamline support operations.
Auto-creating support tickets from OneDesk events, syncing customer data between OneDesk and support tools, triggering AI agent responses based on OneDesk activities, sending proactive support messages via voice/text agents, updating OneDesk records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes OneDesk automation cost-effective as your support volume scales.
