To use OnStrategy integration in Ayudo, add the OnStrategy node to your workflow. Authenticate using your API key from OnStrategy. You can create support tickets from OnStrategy events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle OnStrategy data in support conversations.

You will need an API key from OnStrategy, which can be found in your OnStrategy settings under 'API Access'. Ensure you have permissions to read and write customer data and create support tickets. Admin access may be required. Ensure your credentials have access to customer data and event triggers for full support automation capabilities.

Yes! OnStrategy works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value OnStrategy event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and effectiveness.

Common use cases include auto-creating support tickets from OnStrategy events, syncing customer data between OnStrategy and support tools, triggering AI agent responses based on OnStrategy activities, sending proactive support messages via voice/text agents, and updating OnStrategy records after support conversations. Each use case enhances support efficiency and customer satisfaction.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making OnStrategy automation cost-effective as your support volume scales.