Oyster

Integrate Oyster with 2800+ apps and services

Supercharge your Oyster support workflows with Ayudo's AI-powered agents. Connect to Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses. Tailor integrations to your support team's needs.

Explore Triggers and Actions

New Engagement
Trigger new event when a new engagement is added. [See the documentation](https://docs.oysterhr.com/reference/get_v1-engagements)
New Expense
Trigger new event when a new expense is created in Oyster. [See the documentation](https://docs.oysterhr.com/reference/get_v1-expenses)
New Time Off Request
Trigger new event when a new time off request is made. [See the documentation](https://docs.oysterhr.com/reference/get_v1-time-off-requests)
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Oyster

Oyster automates global employment, crucial for support teams managing diverse, international customer interactions effectively and efficiently.

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Oyster

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Oyster integration in Ayudo?

To use Oyster integration in Ayudo, add the Oyster node to your workflow. Authenticate via API key found in your Oyster settings. You can create support tickets from Oyster events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Oyster data in support conversations.

Do I need any special permissions or API keys to integrate Oyster with Ayudo?

You'll need an API key, accessible in Oyster's settings under 'API Access'. Ensure permissions include reading employee data, managing support tickets, and triggering events. Admin access to Oyster may be required. Ensure your credentials have access to employment and support data for full support automation capabilities.

Can I combine Oyster with other apps in Ayudo workflows?

Yes! Oyster works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Oyster event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations, ensuring timely customer interactions.

What are some common use cases for Oyster integrations with Ayudo?

Common use cases include auto-creating support tickets from Oyster events, syncing customer data between Oyster and support tools, triggering AI agent responses based on Oyster activities, sending proactive support messages via voice/text agents, and updating Oyster records after support conversations.

How does Ayudo's pricing model benefit me when integrating Oyster?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Oyster automation cost-effective as your support volume scales.

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