Supercharge your Papyrs support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations for instant responses.
Papyrs is your internal wiki for support teams, enhancing customer service by streamlining information sharing and improving service delivery.
To use Papyrs integration in Ayudo, add the Papyrs node to your workflow and authenticate using your Papyrs API key. You can create support tickets from Papyrs events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Papyrs data in support conversations.
You'll need your Papyrs API key found in the API section of your Papyrs settings. Ensure you have permissions to access customer data, forms, and files. Admin access may be required to configure these settings. Ensure your credentials have access to data and forms for full support automation capabilities.
Yes! Papyrs works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Papyrs event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are support-centric and designed to enhance customer service efficiency.
Common use cases include auto-creating support tickets from Papyrs events, syncing customer data between Papyrs and support tools, triggering AI agent responses based on Papyrs activities, sending proactive support messages via voice/text agents, and updating Papyrs records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Papyrs automation cost-effective as your support volume scales.
