Paymo Integration for Support Teams

Explore Triggers and Actions

Client Updated

Trigger new event when a client is updated. [See the docs](https://github.com/paymoapp/api/blob/master/sections/webhooks.md#events).

New Client Created

Trigger new event when a new client is created. [See the docs](https://github.com/paymoapp/api/blob/master/sections/webhooks.md#events).

New Project Created

Trigger new event when a new project is created. [See the docs](https://github.com/paymoapp/api/blob/master/sections/webhooks.md#events).

New Task Created

Trigger new event when a new task is created. [See the docs](https://github.com/paymoapp/api/blob/master/sections/webhooks.md#events).

Project Updated

Trigger new event when a project is updated. [See the docs](https://github.com/paymoapp/api/blob/master/sections/webhooks.md#events).

Create Client

Creates a client. [See the docs](https://github.com/paymoapp/api/blob/master/sections/clients.md#create).

Create Project

Creates a project. [See the docs](https://github.com/paymoapp/api/blob/master/sections/projects.md#create).

Create Task

Creates a task. [See the docs](https://github.com/paymoapp/api/blob/master/sections/tasks.md#create).

Find Task

Finds a task. [See the docs](https://github.com/paymoapp/api/blob/master/sections/tasks.md#list).

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up Paymo integration in Ayudo?

To use Paymo integration in Ayudo, add the Paymo node to your workflow. Authenticate using API keys from Paymo. You can create support tickets from Paymo events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Paymo data in support conversations.

Do I need any special permissions or API keys to integrate Paymo with Ayudo?

You'll need an API key from Paymo, accessible in the account settings under API access. Ensure permissions include project management and task access. Admin access is required to generate the key. Ensure your credentials have access to project and task data for full support automation capabilities.

Can I combine Paymo with other apps in Ayudo workflows?

Yes! Paymo works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Paymo event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, enhancing your support operations.

What are some common use cases for Paymo integrations with Ayudo?

Common use cases include auto-creating support tickets from Paymo events, syncing customer data between Paymo and support tools, triggering AI agent responses based on Paymo activities, sending proactive support messages via voice/text agents, and updating Paymo records after support conversations.

How does Ayudo's pricing model benefit me when integrating Paymo?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes Paymo automation cost-effective as your support volume scales, enhancing team scalability.

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