To use Persona integration in Ayudo, add the Persona node to your workflow. Authenticate using your API key from Persona's settings. You can create support tickets from Persona events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Persona data in support conversations.

You will need an API key from Persona, found under the API section in your Persona account settings. Ensure permissions include access to identity verification events and customer data. Admin access might be necessary to configure these settings. Ensure your credentials have access to user verification data for full support automation capabilities.

Yes! Persona works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Persona event occurs → create a Zendesk ticket → notify your team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Persona events, syncing customer data between Persona and Zendesk, triggering AI agent responses based on Persona activities, sending proactive support messages via voice/text agents, and updating Persona records after support conversations. Each action is tailored to streamline support operations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Persona automation cost-effective as your support volume scales, emphasizing support team scalability.