To use Personio integration in Ayudo, add the Personio node to your workflow. Authenticate using API key or OAuth credentials. You can create support tickets from Personio events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Personio data in support conversations.

You'll need an API key or OAuth tokens, which can be found in Personio's settings under API access. Ensure permissions include access to employee data and event details. Admin access may be required to set up these permissions. Ensure your credentials have access to employee and event resources for full support automation capabilities.

Yes! Personio works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Personio event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Personio events, syncing customer data between Personio and support tools, triggering AI agent responses based on Personio activities, sending proactive support messages via voice/text agents, and updating Personio records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Personio automation cost-effective as your support volume scales.