Pilvio

Integrate Pilvio with 2800+ apps and services

Supercharge your Pilvio support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About Pilvio

Pilvio is a fully automated, API-first cloud platform that enhances support operations by streamlining customer communication and service delivery.

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Pilvio

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Frequently asked questions

How can I set up Pilvio integration in Ayudo?

To use Pilvio integration in Ayudo, add the Pilvio node to your workflow. Authenticate using your API key from Pilvio's settings. You can create support tickets from Pilvio events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pilvio data in support conversations.

Do I need any special permissions or API keys to integrate Pilvio with Ayudo?

You'll need an API key, found in Pilvio's settings under 'API Access.' Ensure you have permissions for creating events, accessing customer data, and triggering workflows. Admin access may be required. Ensure your credentials have access to relevant resources for full support automation capabilities.

Can I combine Pilvio with other apps in Ayudo workflows?

Yes! Pilvio works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pilvio event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for Pilvio integrations with Ayudo?

Common use cases include auto-creating support tickets from Pilvio events, syncing customer data between Pilvio and support tools, triggering AI agent responses based on Pilvio activities, sending proactive support messages via voice/text agents, and updating Pilvio records after support conversations.

How does Ayudo's pricing model benefit me when integrating Pilvio?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations without additional costs, making Pilvio integration cost-effective as support volume scales.

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