To use Pinghome integration in Ayudo, add the Pinghome node to your workflow. Authenticate using your API key found in Pinghome's settings. Set specific support actions like creating support tickets from Pinghome events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Pinghome data in support conversations.

You will need an API key from Pinghome, which is available in your Pinghome account settings. Ensure your credentials have permissions for event access, incident management, and data syncing. Admin access might be required for initial setup. Ensure your credentials have access to incident data and notifications for full support automation capabilities.

Yes! Pinghome works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pinghome event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

Common use cases include auto-creating support tickets from Pinghome events, syncing customer data between Pinghome and support tools, triggering AI agent responses based on Pinghome activities, sending proactive support messages via voice/text agents, and updating Pinghome records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams, allowing you to pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes Pinghome automation cost-effective as your support volume scales, emphasizing support team scalability.