Supercharge your PingOne support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses through intelligent support workflows.
PingOne offers Single Sign-On solutions crucial for seamless customer support interactions, enhancing service delivery and operational efficiency.
To use PingOne integration in Ayudo, add the PingOne node to your workflow and authenticate using OAuth. You can create support tickets from PingOne events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle PingOne data in support conversations.
You will need an API key from PingOne's settings, along with specific permissions for user data and event access. Ensure you have admin access to configure these settings. Your credentials must have access to user authentication services for full support automation capabilities.
Yes! PingOne works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value PingOne event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent proactively reach out. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from PingOne events, syncing customer data between PingOne and support tools, triggering AI agent responses based on PingOne activities, sending proactive support messages via voice/text agents, and updating PingOne records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without extra costs. This makes PingOne automation cost-effective as your support volume scales.
