Pipedream Utils

Integrate Pipedream Utils with 2800+ apps and services

Supercharge your Pipedream Utils support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Scheduled Tasks
Exposes an HTTP API for scheduling messages to be triggerted at a future time
Create a Subscription
Create a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#subscriptions)
Delete a Subscription
Delete a Subscription. [See Doc](https://pipedream.com/docs/api/rest/#delete-a-subscription)
Get Component
Get info for a published component. [See docs](https://pipedream.com/docs/api/rest/#get-a-component)
Generate Component Code
Generate component code using AI.
Helper Functions - Base64 Decode String
Accepts a base64-encoded string, returns a decoded UTF-8 string
Formatting - [Date/Time] Add/Subtract Time
Add or subtract time from a given input
Helper Functions - Convert HTML to Slack mrkdwn format
Converts an HTML string to the Slack mrkdwn format using
Helper Functions - Compare Arrays
Get the difference, intersection, union, or symetric difference of two arrays/sets.
Formatting - [Date/Time] Compare Dates
Get the duration between two dates in days, hours, minutes, and seconds along with checking if they are the same.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Pipedream Utils

Pipedream Utils offers utility functions vital for support teams, streamlining customer communication and enhancing service delivery efficiency.

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Pipedream Utils

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Pipedream Utils integration in Ayudo?

To use Pipedream Utils integration in Ayudo, add the Pipedream Utils node to your workflow. Authenticate using your API key from Pipedream Utils settings. You can create support tickets from Pipedream Utils events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pipedream Utils data in support conversations.

Do I need any special permissions or API keys to integrate Pipedream Utils with Ayudo?

You will need your Pipedream Utils API key, which can be found in the Pipedream Utils settings under 'API Credentials'. Ensure you have permissions to access data streams and workflow events. Admin access may be required to enable these settings. Ensure your credentials have access to data streams for full support automation capabilities.

Can I combine Pipedream Utils with other apps in Ayudo workflows?

Yes! Pipedream Utils works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pipedream Utils event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support response capabilities significantly.

What are some common use cases for Pipedream Utils integrations with Ayudo?

Common use cases include auto-creating support tickets from Pipedream Utils events, syncing customer data between Pipedream Utils and support tools, triggering AI agent responses based on Pipedream Utils activities, sending proactive support messages via voice/text agents, and updating Pipedream Utils records after support conversations. Each use case is designed to elevate your support operations.

How does Ayudo's pricing model benefit me when integrating Pipedream Utils?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Pipedream Utils automation cost-effective as your support volume scales.

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