To use Pipeline integration in Ayudo, add the Pipeline node to your workflow. Authenticate using your API key from Pipeline's settings. You can create support tickets from Pipeline events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pipeline data in support conversations.

You need an API key available from Pipeline's settings. Ensure it includes permissions for reading and writing customer data, accessing communication logs, and managing contact information. Admin access is advisable. Ensure your credentials have access to customer interaction data for full support automation capabilities.

Yes! Pipeline works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Pipeline event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows enhance your support operations by integrating customer interactions across platforms.

Common use cases include auto-creating support tickets from Pipeline events, syncing customer data between Pipeline and Zendesk, triggering AI agent responses based on Pipeline activities, sending proactive support messages via voice/text agents, and updating Pipeline records after support conversations. Each action optimizes specific support processes.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Pipeline automation cost-effective as your support volume scales, ensuring team scalability.