Podio

Integrate Podio with 2800+ apps and services

Supercharge your Podio support workflows with Ayudo's AI-powered agents. Connect effortlessly with Zendesk, Salesforce, and Intercom to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

New Item Updated Event
Trigger new events when an item is updated. [See the documentation](https://developers.podio.com/doc/hooks)
New Application Created
Trigger new events when a new application is created. [See the documentation](https://developers.podio.com/doc/hooks)
New Item Created
Trigger new events when a new item is created. [See the documentation](https://developers.podio.com/doc/hooks)
New Organization created
Trigger new events when a new organization created. [See the documentation](https://developers.podio.com/doc/organizations/get-organizations-22344)
New Task Created
Trigger new events when a new task is created. [See the documentation](https://developers.podio.com/doc/hooks)
New Workspace created
Trigger new events when a new workspace created. [See the documentation](https://developers.podio.com/doc/spaces/get-list-of-organization-workspaces-238875316)
New View created
Trigger new events when a new view created. [See the documentation](https://developers.podio.com/doc/views/get-views-27460)
Create Status
Creates a status to the given workspace. [See the documentation](https://developers.podio.com/doc/status/add-new-status-message-22336)
Create Task
Creates a task to the given workspace. [See the documentation](https://developers.podio.com/doc/tasks/create-task-22419)
Find Item
Filters items for the given app. [See the documentation](https://developers.podio.com/doc/items/filter-items-4496747)
Create an Item
Adds a new item to the given app. [See the documentation](https://developers.podio.com/doc/items/add-new-item-22362)
Update an Item
Updates an item. [See the documentation](https://developers.podio.com/doc/items/update-item-22363)
Upload From URL
Uploads a file from a URL to Podio. [See the documentation](https://github.com/podio/podio-rb/blob/6c77c92792c3ae79d487a997909122e90e544bf1/lib/podio/models/file_attachment.rb#L62)
Attach File
Attaches an uploaded file to the given object. [See the documentation](https://developers.podio.com/doc/files/attach-file-22518)
Upload File
Uploads a new file to Podio. [See the documentation](https://developers.podio.com/doc/files/upload-file-1004361)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Podio

Podio is a no-code platform that enhances customer support teams by streamlining service delivery and communication workflows.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Podio integration in Ayudo?

To use Podio integration in Ayudo, add the Podio node to your workflow. Authenticate using your Podio API key or OAuth credentials. You can create support tickets from Podio events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Podio data in support conversations.

Do I need any special permissions or API keys to integrate Podio with Ayudo?

You will need your Podio API key or OAuth tokens, which can be found in Podio's settings under API Credentials. Ensure you have permissions to access customer data, task management, and project updates. Admin access is recommended. Ensure your credentials have access to customer-related resources for full support automation capabilities.

Can I combine Podio with other apps in Ayudo workflows?

Yes! Podio works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Podio event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for Podio integrations with Ayudo?

Common use cases include auto-creating support tickets from Podio events, syncing customer data between Podio and support tools, triggering AI agent responses based on Podio activities, sending proactive support messages via voice/text agents, and updating Podio records after support conversations. Each use case is designed to optimize your support workflows.

How does Ayudo's pricing model benefit me when integrating Podio?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Podio automation cost-effective as your support volume scales.

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