To use Productboard integration in Ayudo, add the Productboard node to your workflow and authenticate using your API key. You can create support tickets from Productboard events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Productboard data in support conversations.

You'll need your Productboard API key, which can be found in your Productboard account settings under 'API Access'. Ensure you have permissions to access customer insights and events. Admin access might be required for full integration setup. Ensure your credentials have access to customer data for full support automation capabilities.

Yes! Productboard works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Productboard event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

Common use cases include auto-creating support tickets from Productboard events, syncing customer data between Productboard and support tools, triggering AI agent responses based on Productboard activities, sending proactive support messages via voice/text agents, and updating Productboard records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Productboard automation cost-effective as your support volume scales.