Supercharge your Rockset support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, or Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
Rockset is a serverless search engine, crucial for support teams to create real-time insights, optimize customer communication, and improve service delivery.
To use Rockset integration in Ayudo, add the Rockset node to your workflow. Authenticate using your Rockset API key. You can create support tickets from Rockset events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Rockset data in support conversations.
You will need a Rockset API key, which can be found in Rockset's settings under API Keys. Ensure you have permissions to access and manage data. Typically, admin access is required. Ensure your credentials have access to specific resources for full support automation capabilities.
Yes! Rockset works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Rockset event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.
Common support workflows include auto-creating support tickets from Rockset events, syncing customer data between Rockset and support tools, triggering AI agent responses based on Rockset activities, sending proactive support messages via voice/text agents, and updating Rockset records after support conversations for a seamless customer experience.
Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations at no additional cost, making Rockset automation cost-effective as your support volume scales.
