Scalr

Integrate Scalr with 2800+ apps and services

Supercharge your Scalr support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations efficiently.

Explore Triggers and Actions

New Run Completed (Instant)
Trigger new event on each new completed run. [See the documentation](https://docs.scalr.io/reference/create_webhook_integration)
New Run Errored (Instant)
Trigger new event when a new run encountered an error. [See the documentation](https://docs.scalr.io/reference/create_webhook_integration)
New Run Needs Attention (Instant)
Trigger new event when a new run needs attention. [See the documentation](https://docs.scalr.io/reference/create_webhook_integration)
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Scalr

Scalr is a crucial tool for customer support teams, enhancing infrastructure operations management and streamlining support service delivery.

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Scalr

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Scalr integration in Ayudo?

To use Scalr integration in Ayudo, add the Scalr node to your workflow. Authenticate using an API key from Scalr. You can create support tickets from Scalr events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Scalr data in support conversations.

Do I need any special permissions or API keys to integrate Scalr with Ayudo?

You'll need an API key from Scalr, found in Scalr's settings under 'API Access'. Ensure permissions for managing state files, accessing infrastructure events, and admin access are granted. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Scalr with other apps in Ayudo workflows?

Yes! Scalr works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Scalr event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

What are some common use cases for Scalr integrations with Ayudo?

Common support workflows include auto-creating support tickets from Scalr events, syncing customer data between Scalr and support tools, triggering AI agent responses based on Scalr activities, sending proactive support messages via voice/text agents, and updating Scalr records after support conversations.

How does Ayudo's pricing model benefit me when integrating Scalr?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Scalr automation cost-effective as your support volume scales, enhancing support team scalability.

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