Supercharge your ScopeMaster support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations with efficiency.
ScopeMaster enhances software requirements, crucial for support teams to ensure accurate, streamlined customer service operations and delivery.
To use ScopeMaster integration in Ayudo, add the ScopeMaster node to your workflow. Authenticate using an API key from ScopeMaster settings. Enable actions like creating support tickets from ScopeMaster events, syncing customer data, sending automated responses, or triggering AI agent conversations. Once connected, your AI agents can automatically handle ScopeMaster data in support conversations.
You need an API key from ScopeMaster's settings, located under 'API Access'. Ensure permissions for data read/write and event triggers. Admin access may be required to obtain these credentials. Ensure your credentials have access to customer data and events for full support automation capabilities.
Yes! ScopeMaster works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value ScopeMaster event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows keep support operations efficient and responsive.
Common use cases include auto-creating support tickets from ScopeMaster events, syncing customer data between ScopeMaster and support tools, triggering AI agent responses based on ScopeMaster activities, sending proactive support messages via voice/text agents, and updating ScopeMaster records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations without additional costs. This makes ScopeMaster automation cost-effective as your support volume scales.
