Supercharge your Scoro support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster and automate customer conversations with instant responses.
Scoro is a comprehensive work management solution essential for optimizing support operations and enhancing customer communication.
To use Scoro integration in Ayudo, add the Scoro node to your workflow through API key authentication. You can create support tickets from Scoro events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Scoro data in support conversations.
You'll need an API key found in Scoro's settings under API management. Ensure permissions for reading and writing support tickets, accessing customer data, and managing events. Admin access may be required. Ensure your credentials have access to customer support resources for full support automation capabilities.
Yes! Scoro works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Scoro event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, making your workflows support-centric.
Common use cases include auto-creating support tickets from Scoro events, syncing customer data between Scoro and support tools, triggering AI agent responses based on Scoro activities, sending proactive support messages via voice/text agents, and updating Scoro records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams, as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Scoro automation cost-effective as your support volume scales.
