Smarty

Integrate Smarty with 2800+ apps and services

Supercharge your Smarty support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses with ease.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Smarty

Smarty is the leader in location data intelligence, vital for support teams to enrich and standardize customer address data, enhancing communication and service delivery.

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Smarty

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Smarty integration in Ayudo?

To use Smarty integration in Ayudo, add the Smarty node to your workflow and authenticate using an API key. Utilize support actions like creating support tickets from Smarty events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Smarty data in support conversations.

Do I need any special permissions or API keys to integrate Smarty with Ayudo?

You'll need an API key from Smarty, available in your Smarty account settings. Ensure you have permissions for address verification and geocoding. Admin access may be required to set these permissions. Ensure your credentials have access to address data for full support automation capabilities.

Can I combine Smarty with other apps in Ayudo workflows?

Yes! Smarty works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Smarty event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

What are some common use cases for Smarty integrations with Ayudo?

Common use cases include auto-creating support tickets from Smarty events, syncing customer data between Smarty and support tools, triggering AI agent responses based on Smarty activities, sending proactive support messages via voice/text agents, and updating Smarty records after support conversations.

How does Ayudo's pricing model benefit me when integrating Smarty?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations without additional costs, making Smarty automation cost-effective as your support volume scales.

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