Specific

Integrate Specific with 2800+ apps and services

Supercharge your Specific support workflows with Ayudo's AI-powered agents. Connect seamlessly to Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Contact Created (Instant)
Trigger new event whenever a new contact is created.
New Conversation Instant
Trigger new event whenever a new conversation is initiated.
Create Conversation
Create a new conversation. [See the documentation](https://public-api.specific.app/docs/mutations/createConversation)
Find Company
Retrieve details of a specified company. [See the documentation](https://public-api.specific.app/docs/types/Query)
Update or Create Contact
Modify an existing contact's details or create a new one if the specified contact does not exist. [See the documentation](https://public-api.specific.app/docs/types/contact)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Specific

Specific offers sales call analytics that empower support teams to enhance customer communication and streamline service delivery.

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Specific

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Specific integration in Ayudo?

To use Specific integration in Ayudo, add the Specific node to your workflow. Authenticate using your Specific API key. You can create support tickets from Specific events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Specific data in support conversations.

Do I need any special permissions or API keys to integrate Specific with Ayudo?

You need an API key from Specific, available in its settings under 'API Credentials'. Ensure permissions include access to call analytics and customer data. Admin access may be required to grant these permissions. Ensure your credentials have access to call analytics for full support automation capabilities.

Can I combine Specific with other apps in Ayudo workflows?

Yes! Specific works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Specific event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations by integrating multiple platforms.

What are some common use cases for Specific integrations with Ayudo?

Common use cases include auto-creating support tickets from Specific events, syncing customer data between Specific and support tools, triggering AI agent responses based on Specific activities, sending proactive support messages via voice/text agents, and updating Specific records after support conversations.

How does Ayudo's pricing model benefit me when integrating Specific?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Specific automation cost-effective as your support volume scales.

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