Supercharge your Teamwork support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Teamwork is essential for customer support teams, streamlining project management to enhance service delivery and customer communication.
To use Teamwork integration in Ayudo, add the Teamwork node to your workflow. Authenticate using your Teamwork API key. You can create support tickets from Teamwork events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Teamwork data in support conversations.
You'll need a Teamwork API key available in your account settings. Ensure permissions like 'Read Project', 'Manage Tasks', and 'View Users' are enabled. Admin access may be required to configure settings. Ensure your credentials have access to project and task resources for full support automation capabilities.
Yes! Teamwork works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Teamwork event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are tailored for support efficiency.
Common use cases include auto-creating support tickets from Teamwork events, syncing customer data between Teamwork and support tools, triggering AI agent responses based on Teamwork activities, sending proactive support messages via voice/text agents, and updating Teamwork records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Teamwork automation cost-effective as your support volume scales.
