Supercharge your TextRazor support workflows with Ayudo's AI-powered agents. Connect TextRazor with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
TextRazor is a powerful Natural Language Processing API that enhances customer support by streamlining communication and improving service delivery.
To use TextRazor integration in Ayudo, add the TextRazor node to your workflow. Authenticate using your API key. You can create support tickets from TextRazor events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TextRazor data in support conversations.
You will need an API key from TextRazor. Find it in your TextRazor account settings under API credentials. Ensure you have permissions to access NLP data and manage integration settings. Admin access may be required. Ensure your credentials have access to NLP data for full support automation capabilities.
Yes! TextRazor works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value TextRazor event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from TextRazor events, syncing customer data between TextRazor and support tools, triggering AI agent responses based on TextRazor activities, sending proactive support messages via voice/text agents, and updating TextRazor records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes TextRazor automation cost-effective as your support volume scales.
