TXT Werk

Integrate TXT Werk with 2800+ apps and services

Supercharge your TXT Werk support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

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Analyze Text
Send a text to be analyzed by TXTWerk. [See the documentation](https://services.txtwerk.de/ws/documentation/showRequest)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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About TXT Werk

TXT Werk is a lightweight text analysis framework crucial for enhancing customer support operations by improving communication and streamlining service delivery.

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TXT Werk
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TXT Werk

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Frequently asked questions

How can I set up TXT Werk integration in Ayudo?

To use TXT Werk integration in Ayudo, add the TXT Werk node to your workflow. Authenticate using an API key available in your TXT Werk account settings. Enable actions like 'create support tickets from TXT Werk events', 'sync customer data', 'send automated responses', and 'trigger AI agent conversations'. Once connected, your AI agents can automatically handle TXT Werk data in support conversations.

Do I need any special permissions or API keys to integrate TXT Werk with Ayudo?

You need an API key from TXT Werk, available in the account settings under 'API Access'. Ensure permissions include 'read and write' for customer data and events. Admin access may be required to modify settings. Ensure your credentials have access to TXT Werk events for full support automation capabilities.

Can I combine TXT Werk with other apps in Ayudo workflows?

Yes! TXT Werk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value TXT Werk event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows focus on enhancing support efficiency.

What are some common use cases for TXT Werk integrations with Ayudo?

Common use cases include auto-creating support tickets from TXT Werk events, syncing customer data between TXT Werk and support tools, triggering AI agent responses based on TXT Werk activities, sending proactive support messages via voice/text agents, and updating TXT Werk records after support conversations.

How does Ayudo's pricing model benefit me when integrating TXT Werk?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making TXT Werk automation cost-effective as your support volume scales.

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