Supercharge your TLDR support workflows with Ayudo's AI-powered agents by connecting with Zendesk, Slack, and Intercom. Resolve tickets faster and deliver instant responses by automating customer conversations with AI-driven insights.
TLDR offers AI-driven text summarization crucial for enhancing customer support efficiency, enabling teams to streamline communication and service delivery.
To use TLDR integration in Ayudo, add the TLDR node to your workflow. Authenticate using OAuth and start creating support tickets from TLDR events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle TLDR data in support conversations.
You'll need an API key and OAuth tokens, which can be found in TLDR's settings under 'API Access'. Ensure you have permissions to access customer data and event logs. Admin access may be required to authorize integration. Ensure your credentials have access to text summaries for full support automation capabilities.
Yes! TLDR works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value TLDR event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These integrations streamline support workflows efficiently.
Common use cases include auto-creating support tickets from TLDR events, syncing customer data between TLDR and support tools, triggering AI agent responses based on TLDR activities, sending proactive support messages via voice/text agents, and updating TLDR records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes TLDR automation cost-effective as your support volume scales, emphasizing support team scalability.
