Todoist Integration for Support Teams

Explore Triggers and Actions

New Incomplete Task

Trigger new event for each new incomplete task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New or Modified Task

Trigger new event for each new or modified task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New or Modified Project

Trigger new event for each new or modified project. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New Project

Trigger new event for each new project. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New Task

Trigger new event for each new task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New Section

Trigger new event for each new section added. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New Sync Resources

Trigger new updates for your selected resources. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

New Completed Task

Trigger new event for each completed task. [See the docs here](https://developer.todoist.com/sync/v8/#read-resources)

Create Filter

Creates a filter. [See the docs here](https://developer.todoist.com/sync/v9/#add-a-filter)

Create Label

Creates a label. [See the docs here](https://developer.todoist.com/rest/v2/#create-a-new-personal-label)

Create Project Comment

Adds a comment to a project. [See the docs here](https://developer.todoist.com/rest/v2/#create-a-new-comment)

Create Section

Creates a section. [See the docs here](https://developer.todoist.com/rest/v2/#create-a-new-section)

Create Project

Creates a project. [See the docs here](https://developer.todoist.com/rest/v2/#create-a-new-project)

Create Task Comment

Adds a comment to a task. [See the docs here](https://developer.todoist.com/rest/v2/#create-a-new-comment)

Delete Comment

Deletes a comment. [See the docs here](https://developer.todoist.com/rest/v2/#delete-a-comment)

Delete Filter

Deletes a filter. [See the docs here](https://developer.todoist.com/sync/v9/#delete-a-filter)

Delete Label

Deletes a label. [See the docs here](https://developer.todoist.com/rest/v2/#delete-a-personal-label)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up Todoist integration in Ayudo?

To use Todoist integration in Ayudo, add the Todoist node to your workflow. Authenticate using your Todoist API key. You can create support tickets from Todoist events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Todoist data in support conversations.

Do I need any special permissions or API keys to integrate Todoist with Ayudo?

You will need your Todoist API key, which can be found in the Todoist settings under 'Integrations'. Ensure you have permissions to access tasks and projects. Admin access may be required for full integration capabilities. Ensure your credentials have access to task and project data for full support automation capabilities.

Can I combine Todoist with other apps in Ayudo workflows?

Yes! Todoist works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Todoist event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support team's efficiency.

What are some common use cases for Todoist integrations with Ayudo?

Common use cases include auto-creating support tickets from Todoist events, syncing customer data between Todoist and support tools, triggering AI agent responses based on Todoist activities, sending proactive support messages via voice/text agents, and updating Todoist records after support conversations.

How does Ayudo's pricing model benefit me when integrating Todoist?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Todoist automation cost-effective as your support volume scales.

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