Toggl Track

Integrate Toggl Track with 2800+ apps and services

Supercharge your Toggl Track support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster and automate customer conversations, ensuring instant responses for your clients.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Client
Create a new client in Toggl. [See the documentation](https://engineering.toggl.com/docs/api/clients#post-create-client)
Get Current Time Entry
Get the time entry that is running now. [See docs here]https://developers.track.toggl.com/docs/api/time_entries#get-get-current-time-entry)
Create Project
Create a new project in Toggl. [See the documentation](https://engineering.toggl.com/docs/api/projects#post-workspaceprojects)
Get Time Entry
Get details about a specific time entry. [See docs here](https://developers.track.toggl.com/docs/api/time_entries)
Update Client
Updates an existing client in Toggl. [See the documentation](https://engineering.toggl.com/docs/api/clients#put-change-client)
Update Project
Updates an existing project in Toggl. [See the documentation](https://engineering.toggl.com/docs/api/projects#put-workspaceproject)
Get Time Entries
Get the last thousand time entries. [See docs here](https://developers.track.toggl.com/docs/api/time_entries#get-timeentries)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Toggl Track

Toggl Track is a time tracking software essential for customer support teams, providing insights into time spent on resolving tickets and improving service delivery efficiency.

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Toggl Track

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Toggl Track integration in Ayudo?

To use Toggl Track integration in Ayudo, add the Toggl Track node to your workflow and authenticate using your API key. You can create support tickets from Toggl Track events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Toggl Track data in support conversations.

Do I need any special permissions or API keys to integrate Toggl Track with Ayudo?

You will need an API key from Toggl Track, which you can find in the API section of Toggl Track's settings. Ensure you have permissions to access time entries and project data. Admin access may be required. Ensure your credentials have access to support data for full support automation capabilities.

Can I combine Toggl Track with other apps in Ayudo workflows?

Yes! Toggl Track works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Toggl Track event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively to the customer. These workflows enhance support efficiency.

What are some common use cases for Toggl Track integrations with Ayudo?

Common use cases include auto-creating support tickets from Toggl Track events, syncing customer data between Toggl Track and support tools, triggering AI agent responses based on Toggl Track activities, sending proactive support messages via voice/text agents, and updating Toggl Track records after support conversations.

How does Ayudo's pricing model benefit me when integrating Toggl Track?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes Toggl Track automation cost-effective as your support volume scales.

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