Workast

Integrate Workast with 2800+ apps and services

Supercharge your Workast support workflows with Ayudo's AI-powered agents. Connect seamlessly to Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Task
Trigger new event for each new task
Create Space
Creates a space. [See docs here](https://developers.workast.com/#/method/createSpace)
Create Task
Creates a task. [See docs here](https://developers.workast.com/#/method/createTask)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Workast

Workast is essential for support teams, streamlining task management within Slack to enhance service delivery and customer communication.

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Workast

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Workast integration in Ayudo?

To use Workast integration in Ayudo, add the Workast node to your workflow. Authenticate via OAuth by linking your Workast and Ayudo accounts. You can create support tickets from Workast events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Workast data in support conversations.

Do I need any special permissions or API keys to integrate Workast with Ayudo?

You'll need an OAuth connection with Workast, which can be set up in Workast's account settings. Ensure you have permissions to access tasks, projects, and Slack channels. Admin access may be required for initial setup. Ensure your credentials have access to task and project data for full support automation capabilities.

Can I combine Workast with other apps in Ayudo workflows?

Yes! Workast works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Workast event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations, not just automate tasks.

What are some common use cases for Workast integrations with Ayudo?

Common use cases include auto-creating support tickets from Workast events, syncing customer data between Workast and support tools, triggering AI agent responses based on Workast activities, sending proactive support messages via voice/text agents, and updating Workast records after support conversations.

How does Ayudo's pricing model benefit me when integrating Workast?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Workast automation cost-effective as your support volume scales.

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