Intercom and HubSpot Integration

Explore Triggers and Actions

Tag Added To User

New event each time a new tag is added to a user.

Tag Added To Lead

New event each time a new tag is added to a lead.

Tag Added To Conversation

New event each time a new tag is added to a conversation.

New Topic (Instant)

New event for each new topic that you subscribed in your webhook. See more here.

New Tickets

New event when a new ticket is created in Intercom.

New Leads

New event each time a new lead is added.

New Event

New event for each new Intercom event for a user.

Lead Added Email

New event each time a lead adds their email address.

New Conversation Rating Added

New event each time a new rating is added to a conversation.

Update Lead

Update a lead in Hubspot.

Update Deal

Update a deal in Hubspot.

Update Custom Object

Update a custom object in Hubspot.

Get Meeting

Retrieves a specific meeting by its ID.

Update Contact

Update a contact in Hubspot.

Update Company

Update a company in Hubspot.

Search CRM

Search objects like companies, contacts, deals, etc.

Get File Public URL

Get a publicly available URL for a file uploaded via Hubspot form.

Get Deal

Gets a deal.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Intercom and Hubspot?

Our Intercom and HubSpot integration empowers your team to synchronize conversations, contacts, and insights between both platforms in real-time. Automatically capture Intercom leads into HubSpot, enrich customer profiles with chat interactions, and streamline workflows to deliver personalized experiences that drive conversions and retention.

Frequently asked questions

What benefits does the Intercom and HubSpot integration offer?

The integration centralizes customer data by syncing Intercom conversations and contacts with HubSpot CRM, enabling your sales and support teams to access complete customer histories, automate lead capture, and improve follow-up efficiency.

How does the integration sync data between Intercom and HubSpot?

Data sync happens in real-time or on a scheduled basis, depending on your settings. New Intercom leads and conversations are automatically pushed to HubSpot as contacts and timeline events, while HubSpot updates can enrich Intercom profiles.

Is any coding required to set up the integration?

No coding is required. The integration can be set up easily through our user-friendly interface, guiding you through authentication and configuration steps to connect your Intercom and HubSpot accounts.

Can I customize which data fields are synced between Intercom and HubSpot?

Yes, you can customize field mappings to ensure only relevant data is synchronized, tailoring the integration to your business needs and maintaining clean, actionable records.

Does the integration support syncing historical data?

Yes, you can choose to import historical Intercom conversations and contacts into HubSpot during the initial setup, ensuring your CRM has a complete view of past interactions.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Intercom and Hubspot?

Frequently asked questions

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