Intercom and HubSpot Integration

Explore Triggers and Actions

New Users

New event each time a new user is added.

New Closed Conversation

New event each time a conversation is closed.

New Unsubscriptions

New event each time a user unsubscribes from receiving emails.

New Reply From User

New event each time a user replies to a conversation.

New Reply From Admin

New event each time an admin replies to a conversation.

New Companies

New event each time a new company is added.

New Conversations

New event each time a new conversation is added.

Get Associated Meetings

Retrieves meetings associated with a specific object with optional time filtering.

Get Company

Gets a company.

Get Contact

Gets a contact.

Enroll Contact Into Workflow

Add a contact to a workflow. Only available for certain accounts.

Create Task

Create a new task.

Create Ticket

Create a ticket in Hubspot.

Create or Update Contact

Create or update a contact in Hubspot.

Create Lead

Create a lead in Hubspot.

Create Meeting

Creates a new meeting with optional associations.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Intercom and Hubspot?

Our Intercom and HubSpot integration empowers your team to synchronize conversations, contacts, and insights between both platforms in real-time. Automatically capture Intercom leads into HubSpot, enrich customer profiles with chat interactions, and streamline workflows to deliver personalized experiences that drive conversions and retention.

Frequently asked questions

What benefits does the Intercom and HubSpot integration offer?

The integration centralizes customer data by syncing Intercom conversations and contacts with HubSpot CRM, enabling your sales and support teams to access complete customer histories, automate lead capture, and improve follow-up efficiency.

How does the integration sync data between Intercom and HubSpot?

Data sync happens in real-time or on a scheduled basis, depending on your settings. New Intercom leads and conversations are automatically pushed to HubSpot as contacts and timeline events, while HubSpot updates can enrich Intercom profiles.

Is any coding required to set up the integration?

No coding is required. The integration can be set up easily through our user-friendly interface, guiding you through authentication and configuration steps to connect your Intercom and HubSpot accounts.

Can I customize which data fields are synced between Intercom and HubSpot?

Yes, you can customize field mappings to ensure only relevant data is synchronized, tailoring the integration to your business needs and maintaining clean, actionable records.

Does the integration support syncing historical data?

Yes, you can choose to import historical Intercom conversations and contacts into HubSpot during the initial setup, ensuring your CRM has a complete view of past interactions.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Intercom and Hubspot?

Frequently asked questions

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