Cross-Platform Ticket Sync

Streamline your customer support by automatically creating Freshdesk tickets from new HubSpot contacts. This integration ensures that every inquiry is addressed promptly, enhancing customer satisfaction and freeing your team to focus on delivering exceptional service without the hassle of manual data entry.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Get Associated Meetings

Retrieves meetings associated with a specific object with optional time filtering. See the documentation

Get Company

Gets a company. See the documentation

Get Contact

Gets a contact. See the documentation

Enroll Contact Into Workflow

Add a contact to a workflow. Only available for certain accounts. See the documentation

Create Task

Create a new task. See the documentation

Create Ticket

Create a ticket in Hubspot. See the documentation

Create or Update Contact

Create or update a contact in Hubspot. See the documentation

Create Lead

Create a lead in Hubspot. See the documentation

Create Meeting

Creates a new meeting with optional associations. See the documentation

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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Why

Freshdesk

+

HubSpot

= Perfect Match

When a new contact is added in Freshdesk, a support ticket is automatically created in HubSpot, enabling your sales and support teams to collaborate effortlessly. This seamless integration bridges the gap between customer support and sales, ensuring no customer inquiry goes unanswered. It streamlines communication, enhances visibility into customer needs, and allows for proactive follow-ups. The result is improved response times, increased customer satisfaction, and a unified approach to customer relationship management.