Intercom
Twilio

Lead SMS Automation

Streamline your lead engagement by automatically sending SMS through Twilio when new leads are added in Intercom. This integration ensures timely communication with qualified prospects, enhancing your outreach efficiency and increasing conversion rates without the hassle of manual follow-ups.

When this happens...

Lead Added Email
New event each time a lead adds their email address.

-

automatically do this!

Send Message
Send a message to a user, group, private channel or public channel
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
Get Call
Return call resource of an individual call
Download Recording Media
Download a recording media file
Delete Message
Delete a message record from your account
Create Verification Service
Create a verification service for sending SMS verifications
Delete Call
Remove a call record from your account
Check Verification Token
Check if user-provided token is correct
Make a Phone Call
Make a phone call passing text, a URL, or an application

About the apps

Learn more about

Intercom

and

Twilio

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Why

Intercom

+

Twilio

= Perfect Match

When a lead is added in Intercom, a personalized SMS is automatically sent via Twilio, ensuring that your outreach is timely and effective. This seamless integration bridges the gap between lead management and communication, allowing your sales team to engage qualified leads instantly, without manual effort. The result is improved lead response rates, enhanced customer engagement, and a streamlined sales process that drives conversions.

Popular App Usecases

Lead Email HubSpot Sync
Sync lead emails with HubSpot contacts
Lead Email to Sales Lead
Convert email leads into Salesforce leads
Lead to HubSpot Pipeline
Convert leads into HubSpot contacts
Lead Email Contact Creator
Create contacts from lead emails
Lead Email to HubSpot Lead
Convert email leads into HubSpot leads
Conversation to Ticket Bridge
Transform conversations into support tickets
Company to HubSpot Sync
Sync companies with HubSpot database
User to HubSpot Sync
Sync users with HubSpot CRM
Lead to Sales Pipeline
Convert qualified leads into sales leads

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.