Intercom
Twilio

Lead SMS Automation

Streamline your lead engagement by automatically sending SMS through Twilio when new leads are added in Intercom. This integration ensures timely communication with qualified prospects, enhancing your outreach efficiency and increasing conversion rates without the hassle of manual follow-ups.

When this happens...

Lead Added Email
Emit new event each time a lead adds their email address.

-

automatically do this!

Send Message
Send a message to a user, group, private channel or public channel

Explore Triggers and Actions

New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

About the apps

Learn more about

Intercom

and

Twilio

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Why

Intercom

+

Twilio

= Perfect Match

When a lead is added in Intercom, a personalized SMS is automatically sent via Twilio, ensuring that your outreach is timely and effective. This seamless integration bridges the gap between lead management and communication, allowing your sales team to engage qualified leads instantly, without manual effort. The result is improved lead response rates, enhanced customer engagement, and a streamlined sales process that drives conversions.

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