Intercom
Twilio

Lead SMS Nurturing

Nurture new leads effortlessly by sending personalized SMS messages through Twilio whenever they are added in Intercom. This integration ensures timely communication that builds rapport and keeps potential customers engaged, ultimately driving conversions and enhancing your lead management strategy.

When this happens...

New Leads
Emit new event each time a new lead is added.

-

automatically do this!

Send Message
Send a message to a user, group, private channel or public channel
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Explore Triggers and Actions

Triggers
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Twilio

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Why

Intercom

+

Twilio

= Perfect Match

When new leads are captured in Intercom, Twilio sends them nurturing SMS messages automatically, keeping your engagement consistent and timely. This seamless integration bridges the gap between lead generation and direct communication, ensuring no lead is overlooked and that your messaging is both personalized and immediate. The result is increased lead responsiveness, higher conversion rates, and a more streamlined sales process.

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