Intercom
WhatsApp Business

Lead WhatsApp Automation

Streamline your lead engagement by automatically sending WhatsApp messages to new contacts added in Intercom. This integration ensures timely communication with qualified leads, enhancing your outreach and fostering stronger connections right from the start.

When this happens...

Lead Added Email
Emit new event each time a lead adds their email address.

-

automatically do this!

Send Text Message
Sends a text message

Explore Triggers and Actions

Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

WhatsApp Business

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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Why

Intercom

+

WhatsApp Business

= Perfect Match

When a qualified lead is added in Intercom, a personalized text message is automatically sent through WhatsApp Business to engage them instantly. This seamless integration bridges your customer interaction channels, ensuring timely communication without manual effort. By automating outreach, you enhance lead engagement, increase response rates, and create a more efficient sales process. The result is faster lead conversion, improved customer relationships, and higher overall sales efficiency.

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