Intercom
Twilio

Lead SMS Automation

Streamline your lead engagement by automatically sending SMS through Twilio when new leads are added in Intercom. This integration ensures timely communication with qualified prospects, enhancing your outreach efficiency and increasing conversion rates without the hassle of manual follow-ups.

When this happens...

Lead Added Email
Emit new event each time a lead adds their email address.

-

automatically do this!

Send Message
Send a message to a user, group, private channel or public channel
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Explore Triggers and Actions

Triggers
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0
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

About the apps

Learn more about

Intercom

and

Twilio

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

Why

Intercom

+

Twilio

= Perfect Match

When a lead is added in Intercom, a personalized SMS is automatically sent via Twilio, ensuring that your outreach is timely and effective. This seamless integration bridges the gap between lead management and communication, allowing your sales team to engage qualified leads instantly, without manual effort. The result is improved lead response rates, enhanced customer engagement, and a streamlined sales process that drives conversions.

Popular App Usecases

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Convert email leads into HubSpot leads
Conversation to Ticket Bridge
Transform conversations into support tickets
Company to HubSpot Sync
Sync companies with HubSpot database
User to HubSpot Sync
Sync users with HubSpot CRM
Lead to Sales Pipeline
Convert qualified leads into sales leads

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