Support Email Draft Creator

Streamline your support process by automatically creating email drafts in Gmail for every new contact added in Freshdesk. This integration saves you time on follow-ups, ensuring that no customer inquiry goes unanswered while maintaining a professional and prompt communication flow.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Draft

Create a draft from your Google Workspace email account

Get Started See Ayudo in action

Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Gmail

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations

No items found.

Why

Freshdesk

+

Gmail

= Perfect Match

When a new contact is added in Freshdesk, an email draft for follow-up is automatically created in Gmail, streamlining your support workflow. This seamless integration eliminates the need to switch between platforms, ensures timely communication with customers, and allows your support team to focus on delivering exceptional service. The result is increased efficiency, quicker response times, and enhanced customer relationships.