Zendesk
Gmail

Ticket Email Notifications

Stay on top of customer inquiries effortlessly by sending instant email alerts via Gmail for every new ticket created in Zendesk. This integration ensures your team can respond promptly, enhancing customer satisfaction and streamlining support operations-all without the hassle of manual notifications.

When this happens...

New Ticket (Instant)
Emit new event when a ticket is created

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Ticket (Instant)
Emit new event when a ticket is created
Ticket Pending (Instant)
Emit new event when a ticket has changed to pending status
Ticket Updated (Instant)
Emit new event when a ticket has been updated
Ticket Solved (Instant)
Emit new event when a ticket has changed to solved status
Ticket Closed (Instant)
Emit new event when a ticket has changed to closed status
New Ticket Added to View (Instant)
Emit new event when a ticket is added to the specified view
Update Ticket
Updates a ticket. See the documentation
Search Tickets
Searches for tickets using Zendesk's search API. See the documentation
Get Ticket Info
Retrieves information about a specific ticket. See the documentation
List Tickets
Retrieves a list of tickets. See the documentation
Delete Ticket
Deletes a ticket. See the documentation
Create Ticket
Creates a ticket. See the documentation

About the apps

Learn more about

Zendesk

and

Gmail

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Zendesk

+

Gmail

= Perfect Match

When a new ticket is created in Zendesk, an email alert is instantly sent through Gmail to your team. This seamless integration keeps everyone informed without the need to constantly check support dashboards, enabling quicker responses and effective issue management. By automating ticket notifications, your team can prioritize tasks based on urgency and improve customer service efficiency. The result is enhanced team collaboration, faster ticket resolution, and increased customer satisfaction.

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