Zendesk
Gmail

Ticket Email Notifications

Stay on top of customer inquiries effortlessly by sending instant email alerts via Gmail for every new ticket created in Zendesk. This integration ensures your team can respond promptly, enhancing customer satisfaction and streamlining support operations-all without the hassle of manual notifications.

When this happens...

New Ticket (Instant)
Emit new event when a ticket is created

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Ticket (Instant)
Emit new event when a ticket is created
Ticket Pending (Instant)
Emit new event when a ticket has changed to pending status
Ticket Updated (Instant)
Emit new event when a ticket has been updated
Ticket Solved (Instant)
Emit new event when a ticket has changed to solved status
Ticket Closed (Instant)
Emit new event when a ticket has changed to closed status
New Ticket Added to View (Instant)
Emit new event when a ticket is added to the specified view
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

About the apps

Learn more about

Zendesk

and

Gmail

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Zendesk

+

Gmail

= Perfect Match

When a new ticket is created in Zendesk, an email alert is instantly sent through Gmail to your team. This seamless integration keeps everyone informed without the need to constantly check support dashboards, enabling quicker responses and effective issue management. By automating ticket notifications, your team can prioritize tasks based on urgency and improve customer service efficiency. The result is enhanced team collaboration, faster ticket resolution, and increased customer satisfaction.

Built by folks who built