8x8 Connect

Integrate 8x8 Connect with 2800+ apps and services

Supercharge your 8x8 Connect experience by integrating with over 2800 popular apps. Harness AI-powered automation to build smart workflows, streamline communication, and enhance business efficiency effortlessly.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Get Log Result
Check the status of an SMS Logs export job and to get a download link if its generation has succeeded. [See the documentation](https://developer.8x8.com/connect/reference/get-log-export-job-result)
Send SMS
Send a SMS to the specified destination. [See the documentation](https://developer.8x8.com/connect/reference/send-sms-single)
Request Log
Request an SMS log file. [See the documentation](https://developer.8x8.com/connect/reference/start-log-export-job)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About 8x8 Connect

8x8 Connect is a comprehensive omnichannel communications management platform, offering insights and effortless optimization.

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8x8 Connect

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up 8x8 Connect integration in Ayudo?

Begin by authenticating 8x8 Connect in Ayudo using your API credentials. Navigate to the Ayudo dashboard, select 8x8 Connect, and follow the prompts to set up your desired workflow.

What are the required permissions or API keys?

You will need your 8x8 Connect API key and secret, which can be found in your 8x8 account settings. Ensure you have permissions to manage integrations.

How can I combine 8x8 Connect with other apps?

Easily integrate with apps like Slack, Salesforce, and Gmail. Create multi-step workflows to send notifications, update CRM records, or automate email responses.

What are common use cases for 8x8 Connect integrations?

Automate customer support replies, send marketing messages, sync contact lists, and streamline team notifications with 8x8 Connect.

What are Ayudo's pricing benefits?

Ayudo offers flexible usage-based pricing, allowing you to pay for only what you use, unlike traditional per-seat models, maximizing cost efficiency.

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