Dixa Integration

Explore Triggers and Actions

New Conversation Created (Instant)

Trigger new event when a conversation is created in Dixa. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/).

New Conversation Status Changed (Instant)

Trigger new events when the status of a conversation changes (e.g., open, closed, or abandoned). [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/).

New Customer Satisfaction Rating (Instant)

Trigger new event when a customer submits a satisfaction rating for a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/).

New Message Added to Conversation (Instant)

Trigger new event when a new message is added to a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/).

New Tag Added in Conversation (Instant)

Trigger new event when a tag is added to a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Webhooks/).

Create Conversation

Creates a new email or contact form-based conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversations).

Add Message to Conversation

Adds a message to an existing conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Conversations/#tag/Conversations/operation/postConversationsConversationidMessages).

Set Custom Contact Attributes

Updates custom attributes for a specified user. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Custom-Attributes/#tag/Custom-Attributes/operation/patchEndusersUseridCustom-attributes)

Add Tag to Conversation

Adds a tag to a conversation. [See the documentation](https://docs.dixa.io/openapi/dixa-api/v1/tag/Tags/#tag/Tags/operation/putConversationsConversationidTagsTagid)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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Dixa

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up Dixa integration in Ayudo?

To set up Dixa integration in Ayudo, start by signing into your Ayudo account. Navigate to the integrations page, select Dixa, and authenticate using your Dixa API key. Follow the prompts to configure your workflows.

What permissions or API keys are required?

You will need your Dixa API key, which can be found in your Dixa account settings. Ensure you have admin permissions to access and configure API settings.

How can I combine Dixa with other apps?

Combine Dixa with apps like Slack, Zendesk, and Salesforce to create multi-step workflows. For example, trigger a message in Slack when a new ticket is created in Dixa.

What are common use cases for Dixa integration?

Automate customer support ticket assignments, sync CRM data across platforms, trigger notifications for team updates, and streamline order tracking processes.

What are the pricing benefits of Ayudo?

Ayudo offers flexible usage-based pricing, allowing you to pay based on your integration usage rather than per-seat, offering cost-effective scalability.

Integrate Dixa with 2800+ apps and services

Explore Triggers and Actions

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Popular App Usecases

About Dixa

Dixa

Integrates With

Frequently asked questions

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