To use Vtiger CRM integration in Ayudo, add the Vtiger CRM node to your workflow and authenticate using your API key from Vtiger CRM. You can create support tickets from Vtiger CRM events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vtiger CRM data in support conversations.

You'll need an API key from Vtiger CRM, which can be found in the CRM's settings under the API section. Ensure you have permissions for data access, ticket creation, and customer interaction. Admin access may be required to obtain these credentials. Ensure your credentials have access to support ticket data for full support automation capabilities.

Yes! Vtiger CRM works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk in Ayudo. For example, when a high-value Vtiger CRM event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are tailored to enhance support efficiency, not just generic automation.

Common use cases include auto-creating support tickets from Vtiger CRM events, syncing customer data between Vtiger CRM and support tools, triggering AI agent responses based on Vtiger CRM activities, sending proactive support messages via voice/text agents, and updating Vtiger CRM records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams, as you pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Vtiger CRM automation cost-effective as your support volume scales.